Privacy Policy

    Last updated: December 2024

    Introduction

    NearbyEvents ("we", "our", or "us") operates the nearbyevents.co.uk website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

    We are committed to protecting your privacy and ensuring transparency about how we handle your information.

    Information We Collect

    Personal Data

    When you create an account or use our services, we may collect:

    • Email address
    • Display name
    • Event preferences and saved favourites
    • Venue reviews and ratings you submit

    Usage Data

    We automatically collect certain information when you visit our website:

    • Pages visited and time spent on pages
    • Search queries and filters used
    • Device type and browser information
    • Approximate location (if you grant permission)

    Cookies and Tracking

    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device.

    Essential Cookies

    These are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

    Analytics Cookies

    We use Google Analytics 4 to understand how visitors interact with our website. These cookies collect information about:

    • How you found our website (search engines, social media, direct)
    • Which pages you visit and for how long
    • Your general geographic location (country/city level)
    • Device and browser information
    • Core Web Vitals (page performance metrics)

    Analytics cookies are only set if you accept cookies via our cookie banner. You can withdraw consent at any time by clearing your browser cookies and declining on your next visit.

    Marketing Cookies

    We may track UTM parameters (utm_source, utm_medium, utm_campaign) to understand which marketing campaigns bring visitors to our site. This data is stored in your browser session and associated with conversion events if you accept analytics cookies.

    How We Use Your Information

    We use the collected data for various purposes:

    • To provide and maintain our service
    • To personalise your experience with event recommendations
    • To send you newsletters and updates (with your consent)
    • To improve our website based on usage patterns
    • To detect and prevent fraud or abuse
    • To comply with legal obligations

    Data Sharing

    We do not sell your personal data to third parties. We may share data with:

    • Service providers: Companies that help us operate our service (hosting, analytics)
    • Legal requirements: When required by law or to protect our rights
    • Business transfers: In connection with a merger, acquisition, or sale of assets

    Data Retention

    We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Account data is kept until you delete your account. Analytics data is retained according to Google Analytics default settings (14 months).

    Your Rights (GDPR)

    Under the General Data Protection Regulation (GDPR), you have the right to:

    • Access: Request a copy of your personal data
    • Rectification: Correct inaccurate or incomplete data
    • Erasure: Request deletion of your data ("right to be forgotten")
    • Portability: Receive your data in a machine-readable format
    • Object: Object to processing of your data
    • Withdraw consent: Withdraw consent for data processing at any time

    To exercise these rights, please contact us using the details below.

    Location Data

    Our website may request access to your device's location to show events near you. This is entirely optional - you can use our service without granting location permission. Location data is processed locally in your browser and not stored on our servers.

    Third-Party Services

    Our website uses the following third-party services:

    • Google Analytics: For website analytics (with your consent)
    • Google Sign-In: For account authentication (optional)

    Each service has its own privacy policy governing how they process data.

    Children's Privacy

    Our service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

    Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

    Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: